Shipping & Return

SHIPPING INFORMATION

Processing will begin as soon as your order has been accepted. Keeping in mind that each piece is made to order, deliveries will be made in 7-14 days. Your order may be delivered in multiple shipments in which case you will be notified with a tracking number for each individual shipment that is dispatched. We provide free standard shipping throughout the country at no additional cost. Express delivery charges will be borne by the customer.

 

SHIPPING RATES AND DELIVERY ESTIMATES

  •       -Shipping charges for your order will be calculated and displayed at checkout. 
  •       **Delivery delays can occasionally occur. 
  •       Out for delivery: 
  •       India – 5-6 days. (Free) 
  •       Worldwide Shipping charges will be displayed at checkout.

TAXES AND DUTIES

The prices of products are inclusive of taxes but exclude customs duties. Customers are responsible for customs, taxes and duties for worldwide orders.

 

REFUND POLICY

REFUND & CANCELLATION

Our policy for returns, refunds and cancellations will be as follows :

* For All Products

Returns & Refunds -

If you wish to return your product you would have to ship it to us within 10 days of receiving your order and bear the shipping charges.

We process refunds in the form of store credit. Refunds requested after the refund period of 10 days have elapsed are void. 

In the case of a cancellation, intimate us through the ‘Contact Us’ page on our website. Cancellation is only possible in the case that the products have not been shipped. Once shipped, cancellation requests are not valid. 

 Address - STAMP DUTY
49/59, 1st Floor, Bapu Mansion, Ardeshir Dadi St, Cawasji Patel Tank, Mumbai, Maharashtra 400004.

 

REFUNDS

 -Once your return has been received and inspected, we will send you an email to notify you that we have received the item. We will also notify you of the approval or rejection of your refund.

-If approved, your refund will be processed and you will automatically be credited through your original method of payment within 14 working days

 

LATE OR MISSING REFUNDS

-If you haven’t received a refund yet, do re-check your bank account.

-Contact your credit card/debit card company, it may take some time before your refund is officially posted.

-Contact your bank. There is often some processing time before a refund is posted.

-If you still have not received your refund, please contact us at team.stampduty@gmail.com

 

* For Made-To-Measure Orders

As all made-to-measure orders are unique and cater to the specific requirements given to us by our clients, we cannot offer an exchange or a return on the order. We can alter the garments if required depending on the form of the product. If you wish to alter your product you would have to ship it to us within 10 days of receiving your order and bear the shipping charges.